Category: Customer

A business customers are their biggest assets because without them, no business would grow well and no business would succeed in their endeavours; in fact, there would be no purpose for business at all. You cannot pick them up and drop them whenever it satisfies you, no matter how galling they may become. You need…

Oil is a commodity that is desired by multiple players and is essential in order to sustain the needs and lifestyles of consumers, businesses, and employees that depend on the natural resource to heat their homes, transport their products, and generate their paychecks. The top oil and gas companies in the world include Phillips 66,…

Customer services, the very aspect in completing the formality in treating customers with the respect and pleasant services as expected by the recipient. What started in the old times has carried through many changes as society evolves. Of course, thanks to the power of literature and documentation, the record of customer services is kept for…

Apple offers in-store and online services in order to ensure good customer service and satisfaction, the first being the genius bar. The genius bar is a tech support station located inside the Apple stores with the pure purpose of providing support and advice for customers. This service can help the business reach customer expectations as…

Having a good customer service area within your business makes customers feel more welcome. If you make sure that your customers are well looked after and well respected, customers will be impressed and will want to return as they know that they will be respected and treated carefully. For a business, good customer service means…

The research work is about online social media marketing and customer purchase intention. Marketing had much importance. Advertiser companies prefer social media. It is considered an important variable in global business. Findings show that there is a positive relationship between social media marketing and customer purchase intention. Chapter 1: 1.1 Introduction of Project This study…

Customer service defines as taking care of the customer’s requirement by providing or serving and delivering professional, efficiency and high quality service. The service will be provided during and after the customer’s needs are reached. In logistics industry, customer service is the activities, service actions that are provided and acting as added value. The purpose…

CUSTOMERS In your role as a work coach you will deal with customers on a daily basis the definition of a customer for the purpose of the work coach role can be defined as a person or organization who requires our service. You will deal with two types of customer internal and external, below are…

In order to create a customer service team from scratch, I would start with a plan containing what I am setting out to achieve, what resources I require to create the team and going forward how I will maintain resources and manage the performance of my team. My resource plan would include the physical resources…

Introduction Strategic analysis is the way of conducting research on a company and its operational environment including internal and external factors that influence the company’s ongoing situation to create a strategy. Data becomes the key competitive advantage nowadays. Managers of an organization use this data to know about the competitors strengths and weaknesses. Data collection…