Category: Customer

  • Customer Service Management In Hospitality And Tourism In Hilton Hotel Singapore

    Introduction Hilton hotel Singapore providing high quality services to the customer. It is a 5 star hotel in Singapore. It is situated at 581 Orchard Rd, Singapore. There are so many accessibilities like public entrance, guest room, elevators, and public rest room. Set in a concrete-and-glass constructing within the Little India district, this polished motel…

  • Analysis of Restaurant Quality and Customer Satisfaction

    Restaurant quality and customer satisfaction in the hospitality industry are very important because the happier the customer the more likely they are to visit the restaurant again which means more money for the restaurant and the customer will therefore recommend the restaurant to other people bring more customers to the restaurant. According to Navaraj Budhathoki…

  • Customer Service Team Management

    There are various resources needed in an office environment to keep the customer service running in the department for work and pensions. The types of resources are, work volumes, staff members, training opportunities, working patterns, opening hours, I.t software and hardware, skillsets, premises, photocopiers, printers, telephones, legislative requirements (e.g. health and safety, Equality and Diversity).…

  • Correlation Of Service Quality Performance With Customer Loyalty

    Research, regardless of whether be subjective or quantitative, or even mixed technique, incorporates new philosophical methodologies and inventive structures and strategies that empower progressively significant, fundamentally drew in, for all intents and purposes applicable, and reflexive bits of knowledge into the issues and perceptions in the hospitality industry. Hospitality researchers have customarily depended on subjective…

  • The Peculiarities Of Personal Customer Experience

    Technological developments have enabled marketing and advertising experts to integrate consumer information into tailoring personalized content drawn from the personal interests of individual consumers (Tucker, 2012). In the recent years, we have witnessed a vast scale change in the type of advertisements and marketing strategies we come across in our daily lives. As social media…

  • Interface Between Farmer And Consumer By Using Big Data

    Abstract If we develop the relationship among farmers, government and consumers using the technology, the middle mens role could be easily thrown out from the whole scenario. We can easily overcome the problems being faced by farmers in selling their goods in the market. We need to maintain this relationship with one friendly user interface,…

  • How to Attract Customers: Essay

    In the business world, everyone who is involved in the business desire to get marvelous success in their perspective field. The business mind always wants to expand its business by gaining a lot of customers. The major question that arises is how to attract customers and build a good relationship with them. For every business…

  • Tips for Safe Online Shopping: Essay

    Finding the time and energy to go to the store is not always easy. Because lifestyles are so busy, it is easy to put off shopping. For this reason, online shopping is now becoming more and more common. However, given its clear benefits, one should not forget about the risks that may occur. In this…

  • The Effect Of Corporate Philanthropy On Customer-Based Brand Equity

    Introduction Over the recent decades, the issue of the benefits and risks associated with Corporate philanthropy (CP) has been an evolving topic on shareholders and the society as they have developed stronger expectations of firms behaving in a socially responsible way. Houqe at el (2016) purport that societys perceptions play an important raw in contributing…

  • Essay on Customer Satisfaction and Its Role in Total Quality

    Quality is always in an ever-changing state. What was deemed good yesterday might not be considered good tomorrow. That means constant quality control and innovation have to be considered. There are many ways to maintain quality. Maintaining quality in the traditional sense is very different from choosing to do it with a more modern quality…